Refund Policy

Introduction

Bump LTD (bump.ltd, OneBump) is committed to providing high-quality products and services to our users. We want you to be completely satisfied with your purchase, and we understand that sometimes issues may arise that may require a refund.

Refund Policy

Bump LTD (bump.ltd, OneBump) does not offer refunds for any of our products or services unless required to by law or in extenuating circumstances. Refunds may be considered in cases where:

- The product or service you purchased is not as described
- The product or service you purchased is defective or malfunctions
- The product or service you purchased was not delivered within 24h or is unavailable

In order to request a refund, you must contact us at support and provide a detailed explanation of the issue you are experiencing. We will review your request and determine if a refund is warranted. If a refund is granted, it will be processed within 7-14 business days.

Exceptions

Bump LTD (bump.ltd, OneBump) may offer refunds in other extenuating circumstances at our discretion. These circumstances may include but are not limited to:

- Fraudulent activity
- Unauthorized purchases made with your account
- Unresolved technical issues preventing you from accessing or using our products or services

Limitations

Our refund policy applies only to products and services purchased directly from Bump LTD (bump.ltd, OneBump). We are not responsible for refunding any purchases made from third-party vendors or retailers.

Changes To This Policy

We reserve the right to update this Refund Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates or changes. If we make any material changes to this policy, we will provide notice through our website or other means

Contact Us

If you have any questions or concerns about our refund policy or would like to request a refund, please contact us at support.