Skip to content
OneBump
Log inAdd to Discord
Guides: Fix a problem: find the message you see
The website and reference

Fix a problem: find the message you see

1 min video · 7 min read · Updated

Watch: How To Fix: Setup and permissions

How To Fix: Setup and permissions· 1 minRecorded with the previous version of OneBump, so some screens look different. The written steps below are up to date.

The short version

Find the message OneBump shows you in the lists below and press it. Each one says what the message means and how to fix it. If OneBump says nothing at all, open the status page first.

  • The headings are the exact words OneBump uses.
  • Most problems are one missing permission in the bump channel.
  • A bump that OneBump refuses, or could not hand over, does not start the wait.
On this page

When you type /bump

These answers are posted in the channel, like the “Bumped!” message. Only the human check is private. A member and an admin can get different words for the same problem. Both are listed. Where a heading ends in “…”, the message itself shows a time or a date there.

“Next bump in …”

You may see it as: “Too soon to bump again”

OneBumpAPP

⏳ Next bump in 47 minutes (12:47)

@Sam bumped this server an hour ago. It can be bumped once every 2 hours, by anyone.

A reminder will be posted in #bumps when it’s time.

Skip the wait: with Premium, OneBump bumps for you every hour, and every bump reaches 100% of servers. From $3.99 a month.

Mention me tooSkip the waitAdd OneBump

What it means

Someone in your server already bumped, and the whole server has to wait: 2 hours on Free, 30 minutes with Premium. The heading says how long is left, so it is different every time. Under it, OneBump says who bumped and where it will post “Time to bump!”.

How to fix it

  1. Wait for the time shown. It counts down by itself.
  2. Want to be told? If the message has a Mention me too button, press it. OneBump then mentions you in that reminder. One reminder has room for 10 people.
  3. If it says another server run by the same people was bumped: a OneBump moderator has linked those servers, and they share one wait. Press What are linked servers? to read more.

“Finish setup first”

You may see it as: “Pick a bump channel first” · “Write a description first” · “This server isn’t set up yet” · “There’s no advert to show yet” · “No bump channel yet” · “No description yet”

OneBumpAPP

⚙️ Finish setup first

Before the first bump I need two things: a channel for adverts, and a few words about your server. It takes about 2 minutes.

Finish setup

What it means

Before the first bump OneBump needs two things: a channel for adverts, and a description of at least 50 characters. One or both are missing. Someone who cannot change settings is told to ask an admin.

How to fix it

  1. Press Finish setup. A short form opens.
  2. Pick a channel and write a description.
  3. Press Submit, then Bump now.
  4. If only one of the two is missing, the button says Pick a channel or Write description instead, and opens just that.

“Your bump channel was deleted”

OneBumpAPP

📥 Your bump channel was deleted

Pick a new one, then bump again.

Pick a channel

What it means

The channel you chose for adverts no longer exists.

How to fix it

  1. Press Pick a channel.
  2. Choose a channel all your members can see.
  3. Bump again.

“I can’t post in your bump channel yet”

You may see it as: “I can’t post in the bump channel” · “OneBump can’t post in your bump channel”

OneBumpAPP

⚠️ I can’t post in your bump channel yet

Turn on Send Messages for OneBump in #bumps.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Press and hold the channel (right-click on a computer) → Edit Channel → Permissions → add OneBump → turn on Send Messages.

Check againPick another channelSkip this with Premium

What it means

OneBump is missing a permission in your bump channel. The message names the one that is missing. To post adverts there, OneBump needs View Channel and Send Messages.

How to fix it

  1. Open your bump channel’s permissions (steps below).
  2. Turn on what the message names, for OneBump.
  3. Go back to the message and press Check again.

On a computer

  1. Right-click your bump channel in the channel list.
  2. Click Edit Channel.
  3. Click Permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

On a phone

  1. Press and hold your bump channel in the channel list.
  2. Tap Edit Channel.
  3. Open the channel’s permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

“I can’t create an invite yet”

OneBumpAPP

⚠️ I can’t create an invite yet

Turn on Create Invite for OneBump in #bumps.

Press and hold the channel (right-click on a computer) → Edit Channel → Permissions → add OneBump → turn on Create Invite.

Check againPick another channel

What it means

OneBump can post in your bump channel, but it may not make an invite there. The Join Server button on your advert needs one.

How to fix it

  1. Open your bump channel’s permissions (steps below).
  2. Turn on Embed Links for OneBump.
  3. Press Check again.

On a computer

  1. Right-click your bump channel in the channel list.
  2. Click Edit Channel.
  3. Click Permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

On a phone

  1. Press and hold your bump channel in the channel list.
  2. Tap Edit Channel.
  3. Open the channel’s permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

“I can’t check your bump channel”

OneBumpAPP

⚠️ I can’t check your bump channel

Turn on Read Message History for OneBump in #bumps. I need it to see that adverts stay up.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Press and hold the channel (right-click on a computer) → Edit Channel → Permissions → add OneBump → turn on Read Message History.

Check againPick another channelSkip this with Premium

What it means

OneBump cannot read the history of your bump channel, so it cannot see that adverts stay up. It first posts this in your server as a notice, with a date. If the permission is still off 3 days later, bumping pauses until you turn it on.

How to fix it

  1. Open your bump channel’s permissions (steps below).
  2. Turn on Create Invite for OneBump.
  3. Press Check again, or just bump again.

On a computer

  1. Right-click your bump channel in the channel list.
  2. Click Edit Channel.
  3. Click Permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

On a phone

  1. Press and hold your bump channel in the channel list.
  2. Tap Edit Channel.
  3. Open the channel’s permissions.
  4. Add OneBump to the list if it is not there. Turn on View Channel, Send Messages, Embed Links and Create Invite for it. Save.

“Your members can’t see your bump channel”

You may see it as: “Members can’t see the bump channel” · “Your members can’t see the bump channel”

OneBumpAPP

⚠️ Your members can’t see your bump channel

Bumping is a swap, so everyone must be able to see #bumps. Turn on View Channel for @everyone there.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Press and hold the channel (right-click on a computer) → Edit Channel → Permissions → @everyone → turn on View Channel.

Check againPick another channelWhy must everyone see it?Skip this with Premium

What it means

Bumping is a swap, so your members must be able to see the adverts you receive. Right now @everyone cannot view your bump channel, or cannot read its history.

How to fix it

  1. Open your bump channel’s permissions (steps below).
  2. Turn on View Channel and Create Invite for @everyone.
  3. Press Check again.

On a computer

  1. Right-click your bump channel in the channel list.
  2. Click Edit Channel.
  3. Click Permissions.
  4. Choose @everyone. Turn on View Channel and Create Invite. Save.

On a phone

  1. Press and hold your bump channel in the channel list.
  2. Tap Edit Channel.
  3. Open the channel’s permissions.
  4. Choose @everyone. Turn on View Channel and Create Invite. Save.

“Most members can’t see your bump channel”

OneBumpAPP

⚠️ Most members can’t see your bump channel

The role @Bump team is blocked from #bumps. Bumping is a swap, so your members must be able to see it. Turn on View Channel and Read Message History for that role there.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Press and hold the channel (right-click on a computer) → Edit Channel → Permissions → that role → turn on View Channel and Read Message History.

Check againPick another channelWhy must everyone see it?Skip this with Premium

What it means

Half or more of your members are blocked from the bump channel, through a role they have or one by one. So most members cannot see the adverts, even if @everyone can. When it is one role, the message names it.

How to fix it

  1. Open your bump channel’s permissions.
  2. Find the role the message names. Turn on View Channel and Create Invite for it, or remove its block.
  3. Press Check again.

“Your AutoMod is removing adverts”

You may see it as: “This server’s AutoMod is removing adverts”

OneBumpAPP

⚠️ Your AutoMod is removing adverts

I posted adverts in #bumps and this server’s AutoMod took them down. Change the rule so that it skips OneBump or your bump channel. I’ll try again in 20 hours.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Server Settings → Safety Setup → AutoMod → open the rule → let the OneBump role, or your bump channel, skip it.

Check againPick another channelWhat is AutoMod?Skip this with Premium

What it means

Your server’s AutoMod deleted adverts OneBump posted. OneBump stops sending adverts to that channel for a day at a time, and your server cannot bump until then.

How to fix it

  1. In Discord, open Server Settings and find AutoMod.
  2. Open the rule that removes the adverts. Let the OneBump role, or your bump channel, skip that rule.
  3. Wait for the time in the message, or press Check again.

“That channel can’t be a bump channel”

OneBumpAPP

⚠️ That channel can’t be a bump channel

Adverts can only be posted in an ordinary text channel or an announcement channel. Pick another one.

Don’t want other servers’ adverts in here at all? With Premium you can stop receiving adverts, and this channel stops mattering: you just bump.

Check againPick another channelSkip this with Premium

What it means

Your bump channel is not a kind of channel adverts can be posted in. It has to be an ordinary text channel or an announcement channel. A forum, a voice channel or a thread will not do.

How to fix it

  1. Press Pick another channel.
  2. Choose a text channel or an announcement channel that all your members can see.

“I’m timed out in this server”

You may see it as: “OneBump is timed out in this server”

OneBumpAPP

⚠️ I’m timed out in this server

My timeout ends in 6 hours. Remove it and I can post again straight away.

Open the member list, press OneBump → Remove Timeout.

Check againWhat is a timeout?

What it means

A moderator of your server put OneBump in timeout. A bot in timeout cannot post, so adverts cannot arrive and your server cannot bump.

How to fix it

  1. Open the member list and find OneBump.
  2. On a computer, right-click it. On a phone, tap it.
  3. Choose Remove Timeout. Then press Check again.

“Invites are paused in this server”

OneBumpAPP

🔗 Invites are paused in this server

Nobody can join while invites are paused, so there is nothing to advertise. Turn them back on in Server Settings → Invites, then bump again.

Check again

What it means

Your server has paused invites in Discord. Nobody can join, so there is nothing for OneBump to advertise.

How to fix it

  1. Open Server Settings, then Invites.
  2. Turn invites back on.
  3. Press Check again.

“I couldn’t make an invite link”

You may see it as: “OneBump couldn’t make an invite link”

OneBumpAPP

🔗 I couldn’t make an invite link

Give OneBump the Create Invite permission, then press Check again.

Check again

What it means

OneBump makes the invite behind your Join button itself. It could not, because it has no Embed Links permission.

How to fix it

  1. Give the OneBump role the Embed Links permission, in your server’s roles or in the bump channel.
  2. Press Check again.

“This server has too many invites”

OneBumpAPP

🔗 This server has too many invites

Discord allows 1,000. Delete a few in Server Settings → Invites, then bump again.

Check again

What it means

Discord allows a server 1,000 invites. Yours is full, so OneBump cannot make one for your advert.

How to fix it

  1. Open Server Settings, then Invites.
  2. Delete some old invites.
  3. Press Check again.

“I couldn’t check your invite just now”

OneBumpAPP

🔗 I couldn’t check your invite just now

Discord didn’t answer. Give it a minute and bump again. Nothing was used up.

Check again

What it means

Discord did not answer when OneBump checked your invite. Nothing is wrong with your server, and your wait has not started.

How to fix it

  1. Wait a minute.
  2. Press Check again.

“Auto bump is on”

OneBumpAPP

🔁 Auto bump is on

I bump this server every hour, so /bump is switched off. Next automatic bump in a few minutes.

Auto bump settings

What it means

This Premium server has auto bump on. OneBump bumps it every hour by itself, so bumping by hand is switched off.

How to fix it

  1. Nothing needs fixing. Your server is being bumped.
  2. To bump by hand instead: press Auto bump settings, then Turn auto bump off.

“Bumping is paused until …”

You may see it as: “Bumping is paused here” · “Bumping is paused”

OneBumpAPP

⏸️ Bumping is paused until 8 October 2026

OneBump found something in this server that breaks fair play. It starts again in 2 days by itself.

See whyAsk for a reviewWhat is fair play?

What it means

OneBump found something in your server that breaks fair play, and bumping is paused for a time. The heading says the day the pause ends. Bumping starts again by itself. When OneBump found several things, the pause lasts 7 days and a OneBump moderator looks at your server. They can end the pause sooner.

How to fix it

  1. Press See why. OneBump lists what it found and how to fix each thing.
  2. Fix those things.
  3. If you think it is a mistake, press Ask for a review and say why.
  4. Read what fair play means for your server.

“Your advert is paused for a check”

OneBumpAPP

⏸️ Your advert is paused for a check

A OneBump moderator needs to look at this server before it can bump again. Nothing has been decided, and you don’t need to do anything.

Think it’s a mistake? Ask for a review and say why.

Ask for a review

What it means

OneBump’s safety check found something that a person has to look at before your server can bump again. Nothing has been decided. OneBump says no more than that until a moderator has looked.

How to fix it

  1. You do not have to do anything.
  2. To add what the moderator should know, press Ask for a review.
  3. Read how the 18+ check works.

“This server was removed from OneBump”

You may see it as: “Bumping is off for this server”

OneBumpAPP

⛔ This server was removed from OneBump

A OneBump moderator removed it for breaking the rules. It can’t bump and gets no adverts. Think that is wrong? Ask for a review.

Ask for a review

What it means

A OneBump moderator removed this server for serious or repeated rule-breaking. It cannot bump and receives no adverts.

How to fix it

  1. Read the rules of bumping.
  2. If the cause is fixed, press Ask for a review and say what changed.

“Already bumping”

You may see it as: “A bump is already on its way”

OneBumpAPP

⏳ Already bumping

Someone pressed a moment before you. That bump is on its way.

What it means

Two people pressed bump within 3 seconds. The first one is on its way. This is not an error.

How to fix it

  1. Nothing. Look in the channel: the “Bumped!” message is there.

“Quick check: tap the penguin”

You may see it as: “That one didn’t count” · “That check ran out of time” · “You need to pass a quick check first” · “Bump from Discord for now”

OneBumpAPP

👆 Quick check: tap the penguin

Just making sure a person is bumping. One tap and your bump goes out.

You have 60 seconds. Nothing is used up if you miss it.

whaleturtlepenguinfoxbee
Why am I being checked?

Only you can see this

What it means

OneBump is checking that a person is bumping. The animal changes every time.

How to fix it

  1. Tap the button with the animal named in the heading.
  2. If it did not count or ran out of time, press Try again for a new one.
  3. The website cannot show the check. While one is needed, bump from Discord with /bump.
  4. Read why OneBump asks this.

“You can’t bump for a little while”

OneBumpAPP

⏸️ You can’t bump for a little while

You missed the quick check too many times. You can try again in 30 minutes.

This is only about you. Other people here can still bump.

Only you can see this

What it means

You missed the quick check 3 times in a row. You, the person, have to wait 1 hour. Your server has done nothing wrong.

How to fix it

  1. Wait for the time shown.
  2. Someone else in the server can bump in the meantime.

“Bump saved, but no server took it”

OneBumpAPP

⚠️ Bump saved, but no server took it

That is a problem on our side. You can bump again in 2 hours (14:00).

Is OneBump online?

What it means

Your bump was handed over and the wait has started, but no server received your advert. That is a problem at OneBump, not in your server. It is rare. If your bump could not be handed over at all, you read a different message and nothing is used up.

How to fix it

  1. Nothing to fix in your server. Bump again when the wait is over.
  2. Press Is OneBump online? to open the status page.

“Bumping is paused for a few minutes”

OneBumpAPP

⏳ Bumping is paused for a few minutes

I’ve stopped sending adverts for a moment. That is on our side, not this server’s.

Your bump has not been used and the wait has not started. Try again in a few minutes.

Try againIs OneBump online?

What it means

OneBump itself has stopped sending adverts for a moment. It is not about your server. Your bump has not been used, and the wait has not started.

How to fix it

  1. Wait a few minutes.
  2. Press Try again.
  3. If it goes on, press Is OneBump online? to open the status page.

“That didn’t work”

You may see it as: “That bump didn’t go out”

OneBumpAPP

⚠️ That didn’t work

Nothing was sent and your bump has not been used. Press Try again.

Try again

What it means

Something changed in the split second between your press and the bump. Nothing was sent and your bump has not been used.

How to fix it

  1. Press Try again.

Right after a bump, for admins

The “Bumped!” message is for the whole channel, so it says nothing only an admin can use. When the person who bumped is an admin, OneBump may add one of these in private.

“This bump reached half as many servers”

You may see it as: “Fair play: a first warning”

OneBumpAPP

⚠️ This bump reached half as many servers

OneBump found something in this server that breaks fair play: the rules that keep bumping a fair swap. Fix it and this ends by itself.

See whyWhat is fair play?

Only you can see this

What it means

Your bump went out, to half the usual number of servers. OneBump found something in your server that breaks fair play. With a first warning, nothing has changed yet.

How to fix it

  1. Press See why. OneBump lists what it found and how to fix each thing.
  2. Fix those things. It then ends by itself.
  3. Read what fair play means for your server.

“A note about your bump channel”

OneBumpAPP

📥 A note about your bump channel

#bumps is age-restricted, so members under 18 can’t see the adverts in it. For everyone to see them, turn off Age-Restricted Channel in the channel’s settings. Bumping works either way.

Your bump went out as usual.

Bump channel settings

Only you can see this

What it means

Your bump went out as usual. OneBump noticed something about your bump channel that you may want to change. It never stops a bump. The usual one: the channel is age-restricted, so members under 18 cannot see the adverts in it.

How to fix it

  1. Read the note. It says what to change in Discord, if you want to.
  2. To pick another channel, press Bump channel settings.

“Is “Gaming” the right category?”

OneBumpAPP

🏷️ Is “Gaming” the right category?

I guessed it from your description. The right category sends your advert to servers like yours first.

Yes, GamingChange it

Only you can see this

What it means

You have not picked a category, so OneBump guessed one from your description. The category in the heading is an example: yours names your own. OneBump asks this after your first few bumps and then stops.

How to fix it

  1. If the category fits, press the button that says yes.
  2. If it does not, press Change it and pick the right one.

“I can bump for you”

OneBumpAPP

💎 I can bump for you

This server was bumped 9 times in the last 7 days. With Premium I bump it every hour: 168 times, and each of those reaches 100% of servers, where a free bump reaches 75%.

Auto bump with PremiumNot now

Only you can see this

What it means

This is an offer, not a problem. OneBump only shows it to a Free server that would reach more servers with auto bump than it reached by its own bumping last week. The numbers in it are your own.

How to fix it

  1. Not interested? Press Not now. OneBump then says nothing about Premium for a week.
  2. Read what Premium adds and what it does not.

Reminders

“That reminder is full”

OneBumpAPP

🔔 That reminder is full

10 people have already asked to be mentioned. “Time to bump!” will still be posted in #bumps.

Only you can see this

What it means

This reminder already holds 10 people who asked to be mentioned. That is the most one reminder holds. “Time to bump!” is still posted in the channel for everyone.

How to fix it

  1. Nothing to fix. Look in that channel when the time is up.

“Reminders are off in this server”

You may see it as: “There’s no reminder to join”

OneBumpAPP

🔔 Reminders are off in this server

This server has switched “Time to bump!” off, so there is no reminder to add you to.

Only you can see this

What it means

An admin of this server has switched “Time to bump!” off. OneBump posts nothing here when the server can be bumped again, and mentions nobody. (“There’s no reminder to join” means something else: the server can be bumped right now.)

How to fix it

  1. Type /info server to see when the server can be bumped next.
  2. Admins can switch it back on: type /settings, press Reminders, then Post “Time to bump!” again.

“That role won’t be mentioned yet”

What it means

The role you picked for reminders cannot be mentioned by OneBump, so nobody would be told.

How to fix it

  1. Open Server Settings, then Roles, and pick that role.
  2. Turn on Allow anyone to @mention this role.

On any command or button

“Something broke on our side”

OneBumpAPP

❌ Something broke on our side

That didn’t work, and it is not your fault. Nothing was used up. Please try again in a minute.

If it keeps happening, press Get help and give this code: 7F3K-2Q

Get helpIs OneBump online?

Only you can see this

What it means

Something broke at OneBump, not in your server. The small print has a code. It tells our team exactly what went wrong.

How to fix it

  1. Try again in a minute.
  2. If it keeps happening, press Get help and give the code from the message.

“One moment. I’m restarting”

OneBumpAPP

⏳ One moment. I’m restarting

Try again in about a minute. Nothing was used up.

Is OneBump online?

Only you can see this

What it means

OneBump is being updated and is starting again. This takes about a minute.

How to fix it

  1. Wait a minute and try again.
  2. Press Is OneBump online? to see the status page.

“That button is out of date”

You may see it as: “That message is out of date”

OneBumpAPP

ℹ️ That button is out of date

Type /help to see what you can do, or run the command again.

Only you can see this

What it means

You pressed a button on a message from before an update. That button no longer does anything.

How to fix it

  1. Type the command again to get a fresh message.

“Use this inside a server”

OneBumpAPP

ℹ️ Use this inside a server

OneBump works in servers, not in direct messages.

Only you can see this

What it means

You used a OneBump command in a direct message. OneBump only works inside a server.

How to fix it

  1. Open your server and type the command in a channel there.

“Only admins can do that”

You may see it as: “Only admins can read this”

OneBumpAPP

🛡️ Only admins can do that

It needs the Manage Server permission. Ask an admin.

Only you can see this

What it means

Changing OneBump’s settings needs the Manage Server permission. You do not have it in this server.

How to fix it

  1. Ask the server’s owner or an admin to do it.
  2. Or ask them for a role with Manage Server.

“That took a moment too long”

OneBumpAPP

⏳ That took a moment too long

Nothing was changed. Press the button to try again.

Try again

Only you can see this

What it means

Discord gives a bot a few seconds to open a form. This time it took too long. Nothing was changed.

How to fix it

  1. Press Try again.

The commands do not show up when I type /

What it means

Discord decides which commands a person sees. OneBump cannot change that.

How to fix it

  1. Wait a minute and restart Discord. New commands can take a moment to appear.
  2. Ask an admin to check that members have Use Application Commands in that channel.
  3. /setup and /settings are hidden from people without Manage Server. That is on purpose.
  4. Still nothing? Add OneBump again with Add to Discord. Your settings are kept.

OneBump does not answer at all

What it means

Discord shows “The application did not respond”, or nothing happens. OneBump may be restarting.

How to fix it

  1. Open the status page. It says if OneBump is working.
  2. To check your own server, paste its server ID there. Read how to find your server ID.
  3. If the status page says all is well, ask in the support server.

When you change a setting

“Your description needs one small fix”

You may see it as: “Not saved yet”

What it means

Your description broke a rule. The line under the heading says which. It must have 50 to 500 characters (1,000 with Premium), and no invite shorteners such as dsc.gg.

How to fix it

  1. Press Fix it. The form opens with your text still in it.
  2. Change what the message asks for.
  3. Press Submit.

“That’s a lot of channel changes today”

What it means

A server that already bumps can change its bump channel 5 times a day. You reached that. Everything else you changed was saved.

How to fix it

  1. Try again when the message says you can.

“That’s a lot of changes”

You may see it as: “That’s a lot of previews”

What it means

Settings were saved a very large number of times in a few minutes, and nothing was saved this time. “That’s a lot of previews” is the same idea for /preview: it can be used 10 times in 10 minutes.

How to fix it

  1. Wait a few minutes and try again.

“That isn’t a colour I know”

What it means

You typed a colour code OneBump cannot read. A colour code is a # and six letters or numbers, such as #2B68FE.

How to fix it

  1. Press Try again and type the code again.
  2. Or pick one of the named colours from the menu instead.

“A banner needs Premium”

You may see it as: “Mentioning a role needs Premium” · ““Stop receiving adverts” needs Premium”

OneBumpAPP

💎 A banner needs Premium

Premium also bumps for you every hour (auto bump). See exactly what you get before you pay.

See PremiumBack

Only you can see this

What it means

You pressed a setting that only Premium servers have: a banner, mentioning a role, auto bump, or “Stop receiving adverts”.

How to fix it

  1. Press See Premium to see what it adds and what it costs.
  2. Or read how to get Premium for free.

“I can’t post in that channel”

What it means

You picked a channel for the note after each auto bump, and OneBump cannot post in that channel.

How to fix it

  1. Give OneBump View Channel and Send Messages in that channel.
  2. Or pick another channel.

“This can’t be switched off here”

What it means

Your server was marked 18+ by OneBump, and the mark is locked. Only OneBump can remove the lock.

How to fix it

  1. Change what the 18+ check found.
  2. Press Ask for a review. Say why your server is not 18+, and what you changed.

Messages OneBump sends your server

OneBump does not post what it decided where every member can read it. Your server gets a message called “A message for this server’s admins”, with a Read it button. When someone with the Manage Server permission presses it, the news opens for them alone. Anyone else is told “Only admins can read this”. Three things are posted for everyone: Premium starting, Premium ending, and “I can’t check your bump channel”.

“A message for this server’s admins”

You may see it as: “Only admins can read this” · “That message is out of date”

OneBumpAPP

🛡️ A message for this server’s admins

OneBump has news about this server. Admins: press the button to read it.

Read it

What it means

OneBump has decided something about this server: a case, an 18+ mark, or a change in fair play. What it decided is not posted for every member to read. The channel only gets this message. What is behind its button opens for people with the Manage Server permission, and only they see it.

How to fix it

  1. If you are an admin: press Read it. Only you see what opens.
  2. What opens is one of the messages below. Find its words on this page to read what to do.
  3. If you are a member: you are told “Only admins can read this”. You do not have to do anything. Tell an admin the message is there.
  4. “That message is out of date” means things have changed since the message was posted. Type /info server to see how the server stands now.

“Your bumps now reach half as many servers”

You may see it as: “Fair play: a first warning” · “Bumping is paused until …” · “The pause is over”

OneBumpAPP

⚠️ Your bumps now reach half as many servers

OneBump found something that breaks fair play: the rules that keep bumping a fair swap. Fix it and this ends by itself.

See whyAsk for a reviewWhat is fair play?

Only you can see this

What it means

OneBump found something in your server that breaks fair play. A first warning changes nothing yet. After that, each bump reaches half as many servers. After that, bumping is paused for a time. When a pause is over, each bump reaches half as many servers for a while longer.

How to fix it

  1. Press See why. OneBump lists what it found and how to fix each thing.
  2. Fix what is listed. It then ends by itself.
  3. If you think it is a mistake, press Ask for a review.
  4. Read what fair play means for your server.

“Bumping is paused until …”

OneBumpAPP

⏸️ Bumping is paused until 13 October 2026

OneBump found several things that break fair play, and a OneBump moderator has been asked to look at this server. The pause ends by itself, and they can end it sooner. To tell them your side, ask for a review.

Ask for a reviewSee whyWhat is fair play?

Only you can see this

What it means

OneBump found several things in your server that break fair play. Bumping is paused for 7 days, and a OneBump moderator looks at your server. The pause ends by itself, and the moderator can end it sooner. After the pause, each bump reaches half as many servers until what OneBump noticed has faded.

How to fix it

  1. To tell the moderator your side, press Ask for a review.
  2. Press See why. OneBump lists what it found and how to fix each thing.
  3. Fix those things.
  4. Read what fair play means for your server.

“Fair play: all good again”

OneBumpAPP

✅ Fair play: all good again

Your bumps go to the full number of servers again.

Only you can see this

What it means

Good news. What OneBump noticed has faded, or was fixed. Your bumps go to the full number of servers again.

How to fix it

  1. Nothing.

“This server is now marked 18+”

You may see it as: “18+ · locked by OneBump”

OneBumpAPP

🔒 This server is now marked 18+

OneBump’s safety check found signs of adult content:

Your description mentions adult content.

Several of your channel names or topics suggest adult content.

Your advert now only goes to servers that asked for 18+ adverts.

You can’t switch this off yourself. Only OneBump can remove the lock. Change what the check found, then ask for a review.

Ask for a reviewHow the 18+ check works

Only you can see this

What it means

OneBump’s check found signs of adult content, or a OneBump moderator marked the server. Your advert now only goes to servers that asked for 18+ adverts. You can still bump. You cannot remove the mark yourself.

How to fix it

  1. If your server is for adults, nothing needs fixing.
  2. If it is not, change what the message lists (a channel name, your description).
  3. Then press Ask for a review.
  4. Read how the 18+ check works.

“There is no 18+ lock on this server”

You may see it as: “The 18+ lock was removed”

OneBumpAPP

✅ There is no 18+ lock on this server

OneBump’s 18+ lock or check on this server has ended. Your advert goes to all servers again.

Only you can see this

What it means

Good news. OneBump’s 18+ lock, or its check of your server, has ended. Your advert goes to all servers again. If one of your own admins marked the server 18+, that mark stays until an admin removes it.

How to fix it

  1. Nothing.

“Premium has ended for this server”

OneBumpAPP

💎 Premium has ended for this server

You’re back on the Free plan: the wait between bumps is 2 hours, and each bump reaches 75% of the servers on OneBump. Auto bump is off.

Get Premium again

What it means

The Premium time on this server ran out. It is back on the Free plan: a bump every 2 hours, to 75% of the servers on OneBump. Auto bump is off. A banner is no longer shown, and a description longer than 500 characters is shown cut at 500. Nothing is deleted.

How to fix it

  1. Bump by hand with /bump.
  2. To get Premium back, press Get Premium again.
  3. If you paid and this is wrong, see “I paid and Premium is not on” below.

“A warning from OneBump”

You may see it as: “A report about this server was checked” · “This server was removed from OneBump” · “Your review is finished: nothing changes” · “An earlier decision was withdrawn”

OneBumpAPP

⚠️ A warning from OneBump

Nothing has changed for this server. If it happens again, bumping can be limited or paused.

Case OB-9M2XKD

Ask for a review

Only you can see this

What it means

A OneBump moderator closed a case about your server. The heading says what was decided. If the moderator wrote a note for you, it is shown in quotation marks. The small print has the case number.

How to fix it

  1. To read the case, type /cases. Or open your server’s Cases tab on the website.
  2. If you think the decision is wrong, press Ask for a review. Each decision can be looked at again once.

“OneBump removed your description”

You may see it as: “Your description is back”

OneBumpAPP

✏️ OneBump removed your description

The description and banner were cleared. Write a new description to bump again.

Case OB-9M2XKD

Write a new descriptionAsk for a review

Only you can see this

What it means

A OneBump moderator cleared your description and banner, because they broke a rule. Your server cannot bump until it has a description again.

How to fix it

  1. Press Write a new description.
  2. Read the rules of bumping first, so the new one stays.
  3. If you think the decision is wrong, press Ask for a review.

When you ask for a review

“A review is already open”

You may see it as: “A OneBump moderator already has this” · “One review at a time”

OneBumpAPP

📁 A review is already open

It is case OB-7HT3WP. A OneBump moderator will read it. The answer will be posted for this server’s admins, and under /cases.

Only you can see this

What it means

Your server already asked for this review, and a OneBump moderator has it. A second one is not opened. A server can have one review of a decision open at a time.

How to fix it

  1. Wait for the answer. It is posted for your server’s admins, and under /cases.

“That decision has had its review”

You may see it as: “There is nothing to review there”

OneBumpAPP

📁 That decision has had its review

Each decision can be looked at again once. The review is case OB-7HT3WP. The answer will be posted for this server’s admins, and under /cases.

Only you can see this

What it means

Each decision can be looked at again once, and this one has been. Or the case is not one your server can ask about.

How to fix it

  1. Type /cases to see your server’s cases and their answers.

“You’ve asked a few times today”

What it means

A server can ask for a review 3 times a day. You reached that.

How to fix it

  1. A moderator will get to it. The message says when you can ask again.

When you report or hide an advert

“That’s a lot of reports”

OneBumpAPP

⏳ That’s a lot of reports

Give OneBump’s moderators a little time to look at the ones you’ve sent. You can report again in an hour.

Only you can see this

What it means

You can send 5 reports in an hour. You reached that.

How to fix it

  1. Wait an hour, then report again.

“You can’t send reports right now”

OneBumpAPP

🚩 You can’t send reports right now

Several of your recent reports were not valid. You can report again in 5 days.

Only you can see this

What it means

Several of your recent reports were found not to break a rule, so your reporting was paused automatically. The message says until when.

How to fix it

  1. Wait for the time shown.
  2. Report adverts that really break the rules.

“That’s your own server”

OneBumpAPP

ℹ️ That’s your own server

You can’t report your own advert.

Only you can see this

What it means

You pressed Report on your own server’s advert.

How to fix it

  1. To change your advert, type /settings.

“That isn’t a OneBump advert”

OneBumpAPP

ℹ️ That isn’t a OneBump advert

This only works on an advert posted by OneBump. Press and hold the advert (right-click on a computer), then choose Apps.

To report an ordinary message, use Discord’s own “Report Message”.

Only you can see this

What it means

You used the Apps menu on a message that is not an advert from OneBump.

How to fix it

  1. Use it on a server advert that OneBump posted.
  2. To report any other message, use Discord’s own report option.

“Tell us a little more”

OneBumpAPP

🚩 Tell us a little more

For “Something else” a OneBump moderator needs one sentence about what is wrong, so they know what to look for.

Add details

Only you can see this

What it means

You picked the reason “Something else”. For that one, a moderator needs a sentence about what is wrong.

How to fix it

  1. Press Add details.
  2. Write one or two sentences and send.

“Advert hidden”

OneBumpAPP

🫥 Advert hidden

It’s gone from this channel. That is more than 5 this week, so this one counts as a deleted advert.

Did it break the rules? Report it, so OneBump can deal with it everywhere.

Report it too

Only you can see this

What it means

The advert is gone from your channel. The message also counts: a server can hide 5 adverts a week. A hide after that counts as a deleted advert, and deleting many adverts breaks fair play.

How to fix it

  1. To stop a whole kind of advert, block a word instead.
  2. If the advert broke the rules, press Report it too.

“Only moderators can hide adverts”

You may see it as: “That advert is already gone” · “I can’t reach that message”

What it means

Hiding an advert needs the Manage Messages permission in your server. (“That advert is already gone” means someone removed it before you. “I can’t reach that message” means OneBump cannot see that channel any more.)

How to fix it

  1. Ask a moderator of your server.
  2. You can still press Report if the advert breaks the rules.

On the website

My server is not in the list

What it means

The website lists the servers where your Discord account has the Manage Server permission.

How to fix it

  1. Press Refresh my servers. The list is read from Discord again.
  2. Check you are logged in with the right Discord account.
  3. If someone else owns the server, ask them for a role with Manage Server.

“OneBump isn’t in this server any more”

What it means

You pressed Bump now for a server that OneBump has been removed from. The website cannot bump it.

How to fix it

  1. Open My servers.
  2. Find the server in the list under the cards and press Add again.
  3. Open the server and bump. Your settings are kept.

A channel says “Needs a fix”

What it means

OneBump cannot post in that channel, or your members cannot see it.

How to fix it

  1. Pick that channel. The website then says exactly what to change.
  2. Change it in Discord.
  3. Press Check again.

Setup says OneBump is arriving in my server

What it means

You just added OneBump. It takes a few seconds before the website can see your channels.

How to fix it

  1. Wait. The list appears by itself.
  2. If it says OneBump is not answering, wait a minute and press Try again.

I cannot log in

You may see it as: “Login was cancelled”

What it means

Logging in happens on Discord. If you press Cancel there, or Discord does not finish, the website says so and nothing is changed.

How to fix it

  1. Press Continue with Discord again and say yes on Discord.
  2. If it says there were too many tries, wait a minute.
  3. Check the status page if it keeps failing.

There is no Refund button

What it means

There is no Refund button. Refunds are asked for in the support server, as the Refund Policy says.

How to fix it

  1. For a subscription, you can still press Cancel subscription. You are not charged again.
  2. If you were charged by mistake, tell us in the support server.

Quick answers

Why is my OneBump bump not working?

Most often OneBump is missing a permission in your bump channel, or your members cannot see that channel. The message it shows names what is missing. In that channel OneBump needs View Channel, Send Messages, Embed Links and Create Invite.

Does a failed bump use up my cooldown?

No. The wait only starts when a bump really goes out.

Is OneBump down?

Check the status page. It shows live whether OneBump is working.

What is “A message for this server’s admins”?

It means OneBump has decided something about the server. Only people with the Manage Server permission can open it, and only they see what it says.

Your next step

Is it OneBump, or is it your server? The status page answers that in one look.

Open the status page

Still stuck?

Ask in the support server